The second-hand marketplace Shoppers Share Anger Regarding Sizing Modifications
Members of the platform have expressed outrage following a change that caused listings displaying inaccurate size information.
This online marketplace has revised its sizing categories for women's and children's clothes failing to inform every member regarding the update.
Digital Channels Response
Numerous buyers and vendors are posting online claiming that product pages now present a modified sizing category versus the original listing as a result of the reclassification.
The platform stated the updated approach better aligns with similar services.
They have suggested members to review their products and manually change the size if necessary, causing user dissatisfaction.
Size Classification Updates
Before the change, the sizing featured a single numeric size and a letter, like S/8 or M/10.
The revised method features a letter and a range such as S/UK 8-10.
With some products, the measurements have been reclassified - such as a large size was formerly size 12 but currently displays as UK 16-18.
Shopper Experiences
A fashion influencer, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
Another user, based in Glasgow, explained products she uploaded on Vinted with size 14 labels were appearing on the platform as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she explained.
Required Changes
A different user, located in England, explained she became annoyed due to the update requiring manual adjustment the sizing for "all her products".
"For me this is particularly frustrating, because of my ongoing medical condition and selling on Vinted has been paramount following partial earnings loss," she said.
Service Background
The service features exceeding 100 million shoppers, with 18 million British users.
It has become a favored option compared to resale services such as eBay and Depop.
This represents another occasion where an unanticipated change within the service has received backlash: previously, the service retracted a modification concerning shipment methods after backlash from users.